JobCaddie Support

Need help with JobCaddie?

We're here to help with questions about your account, subscription, estimates, quotes, jobs, invoices, or using JobCaddie.

Email Support

support@getjobcaddie.com

When contacting support

Please include the email address associated with your JobCaddie account and a brief description of what you're experiencing.

For your security, never send passwords, full credit card numbers, or other sensitive payment information by email.

Billing & Subscriptions

You can view your current plan and manage or cancel your subscription from Settings → Billing & Subscription inside JobCaddie.

Customer Payments

JobCaddie records payments that you receive from your customers but does not currently process those customer payments. Questions about payments from your customers should be handled directly with the payment service or method you used.